Due to the nature of MixWave products being non-tangible, digitally delivered goods, it is not possible to physically "return" the product. Therefore, we DO NOT offer any refund or exchange once the purchase has been made. No exceptions, all sales are final.

If you are experiencing any issues with your purchase, please reach out to our support team using the form and we will do our best to resolve any problems.


If there is an issue with your order of physical merchandise, please reach directly out to support and we can help you out with your order.